Products & Requests - Help

The website is only a subset of all of the products that we can source within Japan. We can add additional products to the website if you are able to provide all of the relevant details. 

To request the addition of the product, please collect the brand details, website, product and any product codes and send us a Product Enquiry with all of this information.

Yes, we can supply products from almost any manufacturer based in Japan. However, once we have identified the requirement for a new brand we will begin organizing the supply arrangements which may take a number of weeks depending on the manufacturer. 

In the meantime all of the outstanding product and brand requests are listed on our Product Requests page. Please check this page before sending an enquiry to ensure your request is not already being processed.  

Please collect the brand details, website, product and any product codes and send us a Product Enquiry with all of this information.

Our site is a guideline. Used in conjunction with licensed Automotive engineers we seldom have any problems. So please consult with one before purchasing any parts. It would be impossible to show a picture for every vehicle type listed. We send the exact part number ordered regardless.

Wheel Selection
We recommend you speak to your mechanic/tuner/wheel specialist and fellow owners to determine the correct size/offset/design for your vehicle. Wheel size can vary based on the vehicle, performance requirements, tires required, brake systems and any other modifications. Due to this complexity we will not provide any recommendations on wheel specification for your vehicle. Further information on wheel terms and specification is available at the Car Bible website.

Stock
We do not keep wheels in stock, due to the manufacturing process it can take up to 7 weeks or More for the wheels to be sourced from the manufacturers here in Japan. Please take this into account before placing your order. After placing your order you are provided with a shipment date, this is maintained throughout the life of your order according to availability.

Refunds + Exchanges
Also note, we do not offer refunds or exchanges based on incorrect part selection, so please choose carefully. Information regarding the wheel design is available on our product website and on the manufacturers website.

For legal reasons we ask you to check with a licensed tuner before purchase that the parts you are about to order are in fact suitable for your vehicle. We cant personally view the vehicle so it would be unwise to say what would or would not suit your vehicle. The simplest modifications can turn out to be a nightmare without the aid of a trained professional.

We currently do not offer any used parts for sale. We may look at making used parts from Japan available in the future and will provide all information on this service via the website. Please check the website regularly for updates.

If you have any further questions or product requests please send us an Product Enquiry and we will get back to you as soon as possible.